revocation
If the customer is a consumer (§ 13 BGB), he or she is entitled to a right of withdrawal in accordance with the following text. If the customer is an entrepreneur (§ 14 BGB) and is acting in the exercise of his commercial or self-employed activity when concluding the contract, there is no right of withdrawal.

 

Right of withdrawal

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In the case of separate delivery, the point in time is when you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you must contact us:

AVIFOOD Dipl. Stat. (Univ.) Monika Janeczek e. K
Hans-Cornelius-Str. 2 B
D-82166 Gräfelfing
Tel.: +49-89-854814-40 (Mon-Fri 10:00 a.m. to 12:00 p.m. and Mon, Tue, Thurs 7:00 p.m. to 8:00 p.m.)
Fax: +49-89-854814-50
Email: info@avifood.com

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can do this using the attached Sample cancellation form use, but this is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
End of revocation

No According to Section 312 g Paragraph 2 of the German Civil Code (BGB), the right of withdrawal applies, among other things, to the following goods:
• Goods that have been made to your specific wishes or are clearly tailored to personal needs.
• Goods that are not suitable for return due to their nature.
• For quickly perishable goods.
• When delivering sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery.
• Goods that, due to their nature, have been inseparably mixed with other goods after delivery.

 

Cookie Consent Banner by Real Cookie Banner